Privacy Policy

1. Introduction

Gorsegner Brothers Hardwood Floors ("we," "us," or "our") operates the website www.gorsegnerbrothers.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information gathered through the Site. This policy applies solely to information collected by this website and does not apply to information collected offline or through other channels. We are the sole owners of the information collected on this Site and will not share, sell, or rent it to third parties in ways different from what is disclosed in this policy.

2. Information We Collect

We collect two types of information:

Information You Provide Voluntarily

When you submit a contact or quote request form on our Site, we may collect personal information including your name, phone number, email address, and details about your flooring project. Submitting this information is entirely voluntary.

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information including your IP address, browser type and version, pages visited, time and date of your visit, and referring URLs. This data is collected via cookies and analytics tools and is used in aggregate, anonymized form to understand how visitors use our Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Schedule and coordinate flooring and home improvement projects
• Send project updates and follow-up communications
• Improve our website content and user experience
• Analyze traffic patterns and Site performance

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies & Tracking

Our Site uses cookies — small text files stored on your device — to support analytics and website functionality. Third-party services we use (see Section 5) may also set their own cookies when you visit our Site.

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on our Site.

We do not use cookies to track you across third-party websites for advertising purposes.

5. Third-Party Services

Our Site uses the following third-party services, each governed by their own privacy policies:

• Google Analytics — Traffic and behavior analytics. Data is aggregated and anonymized. See Google's privacy policy at policies.google.com/privacy.
• Google Tag Manager — Tag management system used to deploy analytics and tracking scripts without modifying code directly.
• Jobber — Online booking and request form platform. When you submit a quote request through our embedded form, your information is transmitted to and stored by Jobber. See Jobber's privacy policy at getjobber.com/privacy-policy.
• Elfsight — Third-party widget used to display publicly available Google reviews on our Site. Elfsight may collect technical information in accordance with their privacy policy at elfsight.com/privacy-policy.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. For highly sensitive matters, we encourage you to contact us directly by phone at 732.291.7263.

7. Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at:

• Email: info@gorsegnerbrothers.com
• Phone: 732.291.7263

New Jersey residents may have additional rights under applicable NJ data privacy laws. We will respond to all verifiable access or deletion requests within a reasonable timeframe.

8. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated date at the top. Your continued use of our Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Gorsegner Brothers Hardwood Floors

6 South Holmdel Road

Holmdel, NJ 07733

Phone: 732.291.7263

Email: info@gorsegnerbrothers.com